Coordinator Advising Training and Development

The Coordinator for Jayhawk Academic Advising Training and Development assists the JAA Associate Director for Training and Development in implementing and executing effective training programming that results in consistent and standardized advising approaches and ensures the overall quality expectations, deliverables and milestones of the team are met. The Coordinator reports directly to the Associate Director for Advising Training and Development.

70% - Training Development and Delivery

• Assist in the organization, coordination, maintenance, and execution of a robust and comprehensive academic advisor onboarding and ongoing training program.
• Supervise the new advisors until they transition to their team supervisors toward the end of training.
• Liaise with content experts to ensure training is delivered multiple times per year as needed by Jayhawk Academic Advising.
• Maintain and deliver academic advising training modules utilizing best practices within NACADA, NASPA, or other professional organizations.
• Consult with the associate director to assess gaps in advisor knowledge or advising content understanding and provide training and/or desk-side coaching as needed to address gaps.
• Deliver ongoing professional development for advisors and related personnel.
• Support professional development by assisting participating staff with travel arrangements.
• Maintain a system to manage new advisor access to required tools and systems.
• Assist in processes and trainings to support any standardized advisor expectations.
• Assist the associate director to capture, analyze, interpret, and respond to daily, monthly, and semester metrics on advising training activities and needs.

10% - Advisor Recognition

• Coordinate advisor recognition and award processes for campus, regional and national consideration.
• Conduct informal advisor recognition and collaborate with the management team to showcase excellent advising work.

10% - Advising Caseload Coverage/Orientation Support

• In the event of advising vacancies, provide gap coverage of assigned advising caseloads to minimize disruption to students and the JAA team. This position may have an advising caseload of 15% or less of a standard advising load at the discretion of the associate director.
• Complies with all student records and enrollment confidentiality and compliance requirements including but not limited to: FERPA, Financial Aid, university policies, etc.
• Provide administrative support for new student orientation by managing daily advising assignments from registrations through Slate and in coordination with Orientation and Transition Programs.

10% - Other Duties as Assigned

• Represent JAA on committees, work groups, and in meetings as needed or assigned by the Director.
• Participate in relevant professional development.
• Other duties as assigned by the Associate Director or Director of JAA.

This position requires a formal degree in the cited discipline area(s) to ensure that candidates have the foundational knowledge and skill set required to perform the duties of the position. The level of degree is based on accreditation requirements, institutional standards of academic and professional excellence, alignment with peer institution benchmarks, and contributes to the credibility and…