Academic Advisor

Jayhawk Academic Advising (JAA) is a unit within Academic Success, a division of Academic Affairs. JAA provides comprehensive academic advising services for prospective, new and currently enrolled students, and serves graduate programs across the University. JAA is staffed by professional advisors, support staff, and graduate assistants. JAA maintains a highly student-centered focus and demonstrates commitment to continuous quality improvement and resilience for a dynamic and changing work environment.

• Provide proactive and holistic academic advising to assigned graduate prospective, new and currently enrolled students.
  • Guide student progress through academic milestones, including enrollment, career exploration and graduation.
  • Advise students on the development and selection of course schedules consistent with students' educational goals.
  • Assist students in developing appropriate educational goals and work towards those goals.
  • Assist students with completion of financial aid appeals, probation agreements, graduation plans, etc.
  • Provide outreach to students as needed in addition to providing appropriate follow-up and referral to University offices and resources.
  • Provide advisement to all students as necessary including those that may not be assigned to the advisor.
  • Facilitate student enrollment and approval processes such as petitions, enrollment changes, appeals, and applications for graduation in compliance with appropriate deadlines and approval channels; provide appropriate referrals to University offices.
• Work one-on-one with prospective graduate students on admission processes, enrollment steps, and degree planning while students prepare for admission to KU.
  • Manage student records on KU student information systems and database/CRM systems.
  • Works collaboratively with KU admissions and Graduate Studies on admission processes
• Uses Slate, Jayhawk GPS, Enroll & Pay, and other relevant communication and advising tools for student application coaching, student enrollment, degree audit, course prerequisites, etc. Complies with FERPA. Manage caseload of students with provided academic advising software and tools in a manner that is consistent with office metrics and milestones.
• Support University efforts geared toward increasing recruitment and retention.
• Responsible for knowledge of and compliance with Board of Regents and University policies regarding daily job-related activities applicable to the position.
• May be cross trained in the responsibilities of other academic advisors and in other academic departments.
• Participate in University orientation efforts.

• Perform programmatic duties that best serves the students and supports the office mission.
• Serve as a liaison to a specific department, college or school and share resources and knowledge with other Jayhawk Academic Advising staff. Where appropriate, interacts with faculty to provide an exchange of information and to enhance advisement of students.
• Attend departmental, college or school meetings at the discretion of supervisor to facilitate embedded advising model goals and to enhance advisement of students.
• Assume other duties as assigned which may include:
  • Taking on special projects, serving on or leading committees, or fulfill a specific role of program responsibilities based upon the strengths and interests of the advisor and the needs of the office.
  • Deliver programs that assist in recruitment, transition, or retention efforts.

This position requires a formal degree in the cited discipline area(s) to ensure that candidates have the foundational knowledge and skill set required to perform the duties of the position. The level of degree is based on accreditation requirements, institutional standards of academic and professional excellence, alignment with peer institution benchmarks, and contributes to the credibility and effectiveness of the role within the university community.