Guest Service Agent

Job Summary

The Guest Service Agent is responsible for processing check‑ins and check‑outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner while following high standards of quality to ensure guest satisfaction.

Anticipate guest needs, exceed expectations and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match and paid holidays & paid time off. Additional perks include access to our Employee Assistance Program and Fund.

Seniority level:
Entry level

Employment type:

Full‑time
Job function:
Other
Industries:
Hospitality