IT MANAGER

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This range is provided by Grandstand Drinkware + Apparel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$95,000.00/yr - $/yr

At Grandstand, we're inspiring success through great people and constant improvement. We partner with our customers to grow their brands by providing high quality products and custom solutions. When our customer's products are on the line, we put our reputation right beside it.

The Information Technology (IT) Manager will oversee and cultivate a proactive and supportive IT environment that enables efficient and secure work. Leads the IT Team consisting of the Web Project Manager, Systems Application Manager and IT Technician Help Desk positions. Responsible for implementing Grandstand’s IT vision and translating it into actionable goals.

• Develops and delivers information technology strategic plans by researching industry trends and evaluating emerging technology solutions, hardware and software in accordance with business current and future needs.
• Ensure network components work together seamlessly to meet business requirements, using their full range of capabilities, and stay informed about new features and solutions.
• Drive implementation efforts while meeting timelines and staying within budgets.
• Maintain essential IT infrastructure, including website, various operating systems, customized eCommerce customer portals, security tools, applications, servers, email systems, laptops, desktops, software and hardware.
• Manage, coach, and prioritize the work of the IT Team ensuring high-quality service and professional growth.
• Own all end-user and shared hardware (telephony, conferencing, 1:1 devices, servers).
• Own procurement, vendor relations, licensing, and the technology budget.
• Direct the sourcing and implementation of new software and hardware.
• Define and enforce security, compliance, and data‑protection policies.
• Develop documentation, training, and ongoing infrastructure audits.
• Diagnose and resolve complex problems in response to reported incidents.

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience (5 years hands‑on enterprise Mac, networking, Microsoft 365, and help‑desk management experience).
• Extensive Mac support experience, including general operations and troubleshooting.
• Experienced in the management and administration of MDM technologies (Familiarity with Mosyle MDM a plus).
• Solid understanding of Internet and Web technologies including fundamental Internet concepts such as DNS, web hosting services, e‑mail hosting and file share protocols.
• Extensive experience with Microsoft 365, AWS, Azure, Entra, SharePoint, etc.
• Experience managing IdP services (LDAP, SAML, SSO).
• Experience securing corporate devices and services.
• Strong understanding of network switching and routing concepts including proficiency with TCP/IP network services, including DNS, DHCP, etc.
• Proficiency with email security and deliverability — SPF, DKIM, DMARC.
• Basic knowledge of Windows and an ability to troubleshoot in an embedded environment.
• Proficient in the use of command line tools for troubleshooting and knowledge of scripting technologies (Bash, Python, etc.).
• Familiarity with data structure, API integrations, cloud-based applications, Claris File Maker Pro, Hub Spot CRM, Adobe Creative Cloud, HTML, CSS, CMS platforms, JavaScript and other web development tools and frameworks.

• Able to perform physical activities that require occasional standing, walking, sitting, change of position, reaching (extended hands/arm), reach across mid line, handling (hold, grasp, seize, turn), fingering (pinch/pick), feeling (perceive attributes of objects), crouching/squatting (bend legs/spine), crawling, stooping (bend at waist), kneeling, stairs, ladder, arm/hand and push/pull.
• Ability to talk in person and on the telephone.
• Ability to read computer screens and mail.
• Able to…