IT Engineer, Systems Administrator

The IT Engineer coordinates administration of Linux and Windows based applications and web sites housed on servers maintained by IT Enterprise Systems (ITES). This position works as part of a team in Application Administration to provide user-focused application support for campus wide and IT-specific services. This position works closely with ITES, database administrators, customers, and vendor support staff to provide these services.

This position participates in a 24/7 on call rotation. Primary application responsibilities include the Automic enterprise job scheduling platform and the Sunapsis application supporting the Office of International Support Services.

If you are looking for a rewarding and dynamic career, look no farther than the University of Kansas. In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, 10 paid holidays plus one discretionary day, a great retirement program, medical and dental insurance, life and disability insurance, other benefit plan options and state of Kansas discounts offered by various vendors.

KU also offers employees educational opportunities for employees. KU is a great place to work!

KU does not provide H-1B sponsorship for this position.

• Administer, maintain, and support enterprise applications and services running on Linux and Windows server platforms.
• Monitor application performance, availability, and security.
• Troubleshoot and resolve application issues in coordination with customers, infrastructure teams, database administrators, and vendors.
• Ensure security patches and updates are evaluated and applied in a timely manner.
• Maintain system documentation, procedures, and operational standards.

• Coordinate application administration activities with IT Enterprise Systems staff.
• Install, configure, test, document, and support software applications used across supported computing environments.
• Implement and maintain secure application configurations in accordance with university policies, standards, and best practices.
• Participate in application upgrades, migrations, and maintenance activities.

• Participate in departmental initiatives, strategic projects, and operational activities.
• Identify and implement process improvements that enhance service reliability, efficiency, and user experience.
• Coordinate with web services staff to manage application-related web resources, access permissions, and security controls.
• Evaluate hardware, software, and infrastructure needs and provide recommendations for acquisitions, upgrades, and improvements.
• Assess application enhancements, upgrades, and deployment strategies to support operational and business requirements.

• Develop and maintain scripts, automation tools, Ansible playbooks, and other solutions to improve operational efficiency and reduce manual processes.
• Identify opportunities to automate routine application administration and maintenance activities.

• Perform other duties as assigned.