Emergency Communications Officer

Position Overview

The University of Kansas is seeking a full‑time Emergency Communications Officer who will work with police and emergency personnel in protecting the life, health, safety and campus property by expeditiously receiving, analyzing, evaluating and prioritizing emergent and non‑emergent information via telephone, radio, computer, alarms, printers and in‑person contacts. The position also processes and maintains police records.

The KU Emergency Communications Center operates 24 hours a day, 365 days a year, including holidays. Communications personnel work four‑day work weeks for three different work shifts: 8 a.m. – 6 p.m., 2 p.m. – 12 a.m. and 10 p.m. – 8 a.m., Sunday through Saturday. Shifts are assigned with rotating days off. Overtime is available and/or required for special events, major incidents and shift coverage.

KU Police Department within KU Operations builds partnerships within the KU community to promote a safe and secure campus environment for students, faculty, staff and visitors. KU Operations supports KU’s mission of learning, scholarship, and creative endeavor by providing the visible and behind‑the‑scenes services that make possible the university’s academic and research missions.

KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options, and State of Kansas discounts offered by various vendors. KU also offers employees educational and professional development opportunities.

Tuition assistance offers up to 12 credit hours per year for employees and Employee Dependent Tuition Assistance Scholarship (EDTAS) award opportunities! Details available at: (Use the "Apply for this Job" box below)..

KU’s excellence is a result of the rich tapestry of experiences, perspectives, and backgrounds of our faculty, staff, students, and colleagues from across our nation and the globe. At KU, we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each other’s success. We foster a culture of care where each person is seen, heard, and valued.

When people feel a true sense of belonging, we believe they are better able to reach their full potential and achieve remarkable things.

The successful candidate must be eligible to work in the U.S. by the effective date of the appointment.

All duties are performed in accordance with department and state regulations, Federal Communication Commission regulations and the National Crime Information Center policies.

• 25% - Utilize multiple computer systems to include computer‑aided dispatch (CAD), telephones, alarms and emergency notification systems. Make rapid, accurate and complete data entries. Follow established policies and procedures. Report software/hardware problems to the supervisor and perform minor adjustments and basic maintenance. Monitor and/or operate alarm systems to include intrusion, fire, armed robbery, anti‑theft, National Weather Service and Civil Defense warning systems.
  
  Route emergency information to proper personnel.
• 20% - Operate a radio base station sending and receiving messages with emergency service personnel and agencies in accordance with FCC regulations and established procedures. Hear and understand the content of simultaneous/multiple voice transmissions while monitoring multiple radio frequencies to include University of Kansas Police Department, Lawrence Police, Lawrence‑Douglas County Fire and Medical, Douglas County Sheriff, Kansas Highway Patrol and other University departments.
  
  Identify frequencies by observing multicolored light indicators on the radio console or hearing and distinguishing voices and/or tones. Use proper methods of transmitting that involves activating buttons located on the radio console and relaying information to responding units and shift supervisors in an accurate and concise manner. Log pertinent information and monitor the status and location of on‑duty…