Night Manager

Overview

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This range is provided by City Wide Facility Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$37,440.00/yr - $46,000.00/yr

Do you have experience in building maintenance, janitorial services, or a similar industry? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answered yes, consider this great opportunity with City Wide!

We are seeking a Night Manager to join our team! The Night Manager is responsible for assisting with the management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employees must possess the ability to review the client contract and verify that work expectations have been met.

City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is to be the first choice for our clients, contractors, and employees. Our values of community, accountability, and professionalism are how we model success.

At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive, and fun environment. Are you ready to join?

• Develop and maintain productive working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems
• Review the scope of work and ensure quality assurance per account to retain existing business and gain new business
• Communicate with the Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
• Make recommendations for IC work assignments, manage to client standards and company guidelines, and discharge if not meeting the service level agreement
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Execute City Wide's New-Start Policy, Customer Complaint Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment, and their proper use
• Other duties as necessary

• High school diploma required or equivalent experience in commercial janitorial services industry.
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
• Building, facilities, janitorial or similar industry experience a plus!
• Strong planning, organization skills, and attention to detail
• Excellent communication and interpersonal skills
• Must be innovative and strive for continuous process improvement
• CRM experience preferred

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

City Wide Facility Solutions offers a competitive compensation and benefits, including LIST BENEFITS HERE
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City Wide Facility Solutions is an Equal Opportunity Employer.