Construction Quality Manager

Construction Quality Control & Quality Assurance Manager

The Construction Quality Control & Quality Assurance (QC/QA) Manager oversees the quality of lumber and other construction materials supplied to contractors across the Kansas City metro area. This role serves as a key liaison between internal teams and general contractors, ensuring that all materials delivered to job sites meet specifications, industry standards, and customer expectations. The position combines field-based inspections at job sites and the lumber yard with office-based documentation and coordination, focusing on quality control of materials ordered, delivered, and installed.

• Act as the primary liaison between internal teams and general contractors by visiting multiple job sites across the Kansas City metro area.
• Document all material orders delivered to job sites and verify that the correct products and quantities were sent.
• Perform quality control inspections of lumber, doors, windows, millwork, hardware, and other construction materials to ensure they meet specifications and quality standards.
• Review pallets of materials to confirm there is no damage and that the materials match what was ordered.
• Inspect incoming materials at the lumber yard and job sites for defects, damage, and compliance with specifications.
• Verify product dimensions, finishes, grades, moisture content, performance ratings, and overall condition of materials.
• Establish and maintain inspection procedures for receiving, storage, fabrication, packaging, and shipping operations.
• Conduct routine audits of job site deliveries and inventory quality to ensure consistent standards.
• Investigate customer complaints and product failures, determine root causes, and recommend corrective actions.
• Review and approve quality documentation, inspection reports, and related quality records.
• Develop, implement, and maintain company-wide quality management systems and procedures.
• Create and update quality standards, inspection checklists, and operating procedures for materials and processes.
• Monitor supplier quality performance and coordinate corrective action plans when quality issues arise.
• Lead internal quality audits and drive process improvement initiatives to reduce defects, returns, and warranty claims.
• Track and analyze key quality metrics, including returns, warranty claims, damages, and defect rates, and report findings to leadership.
• Ensure compliance with applicable industry standards, manufacturer requirements, and company policies for construction materials.
• Communicate any quality issues or discrepancies promptly to internal suppliers and relevant internal teams.
• Work closely with purchasing, warehouse, manufacturing, vendors, sales, and operations teams to resolve quality issues and support continuous improvement.
• Report regularly to the General Manager on quality performance, issues, and improvement initiatives.
• Maintain accurate records of inspections, audits, and corrective actions to support accountability and continuous improvement.

• At least 1 year of construction field leadership experience in roles such as superintendent, framing foreman, assistant superintendent, construction manager, or quality control.
• At least 1 year of experience working with Microsoft Project or Microsoft Excel.
• Strong understanding of construction materials, including lumber, doors, hardware, windows, and related building products.
• Demonstrated experience in construction quality assurance, quality control, and inspection.
• Ability to read and interpret blueprints and construction documents.
• Experience with site construction, estimation, and bidding processes.
• High level of attention to detail when inspecting materials and documenting findings.
• Strong written and verbal communication skills to interact effectively with internal teams, suppliers, and contractors.
• Ability to develop, follow, and enforce inspection procedures and quality standards.
• Capability to investigate issues, identify root causes, and support corrective and preventive actions.

• Bachelors degree or associate degree in Construction Management (CM) is preferred.
• Familiarity with quality management systems and continuous improvement practices.
• Experience conducting internal audits and process improvement initiatives in a construction or building materials environment.
• Knowledge of industry standards and manufacturer requirements related to lumber, doors, windows, hardware, and other construction…