Security Officer

As a Security Officer, you will be responsible for ensuring the safety and security of guests, staff, and property. Duties include patrolling the premises, monitoring surveillance cameras, and responding to disturbances or emergencies. Security officers may also assist guests with inquiries, enforce hotel policies, and report any suspicious activities or incidents to management or law enforcement. Responsible for exceeding guest expectations by facilitating a positive experience during their stay.

• Essential Functions
• Ensure the safety and security of guests, staff, and property by patrolling premises and monitoring surveillance cameras.
• Respond to disturbances and emergencies, assisting guests and employees with safety concerns.
• Conduct investigations of crimes against property and persons, maintaining accurate records and reporting to management or law enforcement.
• Assist sick and injured guests and employees, ensuring proper documentation and follow-up.
• Enforce hotel policies and report suspicious activities.
• Check alarm systems, safety, and fire equipment, and monitor the security of building doors, service areas, and delivery areas.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to flexible scheduling based on business needs, including holidays, nights, overnights, and weekends.
• Maintain strong observation skills, attention to detail, and the ability to remain calm under pressure.
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform all additional duties as assigned by management.

• Essential Functions
• Ensure the safety and security of guests, staff, and property by patrolling premises and monitoring surveillance cameras.
• Respond to disturbances and emergencies, assisting guests and employees with safety concerns.
• Conduct investigations of crimes against property and persons, maintaining accurate records and reporting to management or law enforcement.
• Assist sick and injured guests and employees, ensuring proper documentation and follow-up.
• Enforce hotel policies and report suspicious activities.
• Check alarm systems, safety, and fire equipment, and monitor the security of building doors, service areas, and delivery areas.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to flexible scheduling based on business needs, including holidays, nights, overnights, and weekends.
• Maintain strong observation skills, attention to detail, and the ability to remain calm under pressure.
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform all additional duties as assigned by management.

• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel

All duties and requirements stated are essential job…