Administrative Support Specialist - Healthy Families

Administrative Support Specialist - Healthy Families

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Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

We prioritize your well‑being, work‑life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company‑paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking an Administrative Support Specialist to join our Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) division. You will be working with our Healthy Families program, a pregnancy and parenting education initiative designed to help young, first‑time parents (up to 23 years old) create a stable, nurturing environment for their child.

The ideal candidate will be both independent and a team player, having strong communication skills and an awareness and sensitivity to the needs of families from diverse cultural and linguistic backgrounds.

• Provide administrative and receptionist support; coordinate groups and events, fax, photocopy, mail, scan, file, and handle phone calls.
• Maintain active participant paper files, open new cases, and archive closed files.
• Maintain an accurate and updated client database and electronic medical records.
• Manage referrals (calls and emails) and contact referral sources and referred families.

• High School diploma or equivalent with demonstrated administrative and reception experience.
• Strong interpersonal, communication, and organizational skills.
• Familiarity with electronic medical records and basic computer literacy.
• Physical and Mental Demands:
  Frequent walking, standing, bending, reaching, and lifting.
• Must have a valid driver’s license and reliable transportation to and from work and for providing services in the community.
• Bilingual candidates fluent in Spanish may be eligible for a 6% salary increase.

32 hours flexible, Monday – Friday, 9:00 am – 5:00 pm.

Hourly Rate: $19.25 USD.

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.