Receptionist, Administrative​/Clerical

Receptionist – H&R Block

Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high-performing, connected culture where everyone feels included.

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all client needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with the ability to use Microsoft Office.

$11.00 - $27.00/Hr.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Access to H&R Block Retirement Savings Plan, Employee Assistance Program, virtual fitness center programs, associate discount program, and Business Travel Accident Insurance.

Sponsor Job #27905

Not Applicable

Full‑time

Administrative

Retail

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Lawrence, MA