Head of Customer Success — Enterprise Pharma
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Customer Service/HelpDesk
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Business
Job Description & How to Apply Below
Strategic Employment Partners (SEP) seeks a first dedicated Head of Customer Success to design CS from the ground up and lead three to five strategic pharma relationships. You’ll shape programs, build a CS team starting with one CSM, and partner with sales on renewals and growth rather than quotas.
With executive sponsor backing from co-founders, you’ll stay close to customers, bring insights to product/engineering, and drive ROI for enterprise accounts in a remote-first, fast-moving startup
We are seeking a motivated Head of Customer Success — Enterprise Pharma to join Strategic Employment Partners (SEP) in Boston, MA, United States.
Our team is growing, and we are hiring a Head of Customer Success — Enterprise Pharma in Boston, MA, United States.
This Full Time opportunity is for the Head of Customer Success — Enterprise Pharma role at Strategic Employment Partners (SEP).
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