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Office Customer Escalations Specialist

Listing for: Haffner's
Full Time position Listed on 2026-11-07
Job specializations:
Salary/Wage Range or Industry Benchmark: 28000 - 40000 USD Yearly USD 28000.00 40000.00 YEAR

Job Description & How to Apply Below

Position: In-Office Customer Escalations Specialist

Haffner’s, a regional leader in fuel distribution serving New England, seeks a Customer Experience Escalations Specialist for an in-office role in Lawrence, MA. You will own escalated retail concerns across stores, fuel stations, and car washes, and support Heating Operations escalations, driving timely resolutions within policy and safety guidelines.

You will coordinate service-recovery actions, maintain clear communications with customers, and collaborate with cross-functional teams to ensure

We are looking to fill the In-Office Customer Escalations Specialist position at Haffner's in Lawrence, MA, United States.

The following role is for a In-Office Customer Escalations Specialist with Haffner's.

Our group is growing, and we are hiring a In-Office Customer Escalations Specialist in Lawrence, MA, United States.

This role is for the In-Office Customer Escalations Specialist role at Haffner's.

We are seeking a motivated In-Office Customer Escalations Specialist to join Haffner's in Lawrence, MA, United States.

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