Senior AI Adoption & Customer Success Strategist
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Customer Service/HelpDesk
Job Description & How to Apply Below
Relativity is seeking a Senior Customer Success Manager to own outcomes for a portfolio of large, strategic accounts. You will act as a strategic advisor, guiding AI-driven adoption and governance across complex legal workflows.
You will lead multi-use case adoption, manage health metrics, and partner with Sales to expand trusted relationships. The role blends hybrid/remote collaboration with executive-level storytelling and change management.
We are seeking a motivated Senior AI Adoption & Customer Success Strategist to join Relativity in MA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior AI Adoption & Customer Success Strategist role in the description above.
We appreciate your interest in this position.
Join Relativity and contribute to our ongoing work.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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