Benefits Specialist

Age Span

About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought‑leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative.

We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

At Age Span, you'll find a work environment that combines:

• refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
• focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
• Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
• satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.

Depending on your role and your hours, we offer:

• Flexible schedule and hybrid work opportunities
• Competitive salaries
• Healthcare (medical, dental, vision)
• 403b Retirement Plan with agency match
• 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
• Social Work Licensing Program
• License Renewal Paid by agency for RN's and Social Workers
• And MORE!

Reporting to the Chief Human Resources Officer (CHRO), the Benefits Specialist leverages a deep understanding of benefits administration, compliance, and leave management to administer and oversee all Age Span benefits programs. The Benefits Specialist is responsible for administration and oversight of all benefits and retirement programs, including medical, dental, vision, life insurance, long-term disability, COBRA, leaves of absence, Employee Assistance Program, HRA, FSA, 457(b), and 403(b) plan.

• Serves as the Agency's subject matter expert on benefit plans and policies, providing guidance and support to employees regarding plan provisions, claims issues, benefits enrollments, and qualifying events.
• Working with the Human Resources Operations Manager and Payroll Specialist, ensures accurate and timely processing of benefit-related transactions.
• Oversees enrollment processes, including new hire onboarding, annual open enrollment, and qualifying life events. Ensures that ADP enrollment transactions are completed and follows up with new hires regarding benefit enrollments and existing employees regarding changes for qualifying events.
• Presents benefits overview at new employee orientation on a twice‑monthly basis and supports newly‑eligible employees by answering questions and providing guidance.
• Manages the open enrollment process, working closely with the fiscal department, CHRO, HR Operations Manager, and benefits broker to ensure smooth execution and communication.
• Serves as the primary liaison with benefits broker, insurance carriers, and third party administrators.
• Reviews the payment processing of all monthly benefit plan invoices, including auditing for accuracy. Works with HR Operations Manager to rectify any complex billing or enrollment issues.
• Ensures the accuracy of all benefits enrollments in ADP, to provide vendors with accurate eligibility information. Manages data feeds from ADP to carriers.
• Responds to 403(b) and 457(b) inquiries from employees relating to enrollments, plan changes and contribution amounts. Together with Payroll Specialist, manages the annual catch‑up contribution enrollment.
• Serves as primary point of contact with retirement vendor and with former employees who inquire about plan participation, roll‑overs, and distributions.

• Oversees and administers leave requests and accommodations arising under the Massachusetts Paid Family Medical Leave Act (PFML), Family and…