Distribution Supervisor
Listed on 2026-01-09
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Management
Operations Manager, General Management
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Who We Are
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Work schedule
Monday to Friday - 7:30 am to 4:00 pm
Responsible for the day‑to‑day operations of the assigned team to achieve safety, quality, delivery, and cost goals while modeling the values and leadership competencies of New Balance.
Major Accountabilities- Supervise the efforts of assigned area associates to process work accurately and timely. Assign and monitor workloads.
- Develop and maintain an effective organization through selection, training, development, and motivation of assigned associates.
- Set standards for processes. Measure and report on work function standards weekly.
- Manage WMS functions.
- Ensure that safety, productivity, and continuous improvement programs are established and followed.
- Maintain and distribute reports on DC metrics.
- Manage process improvement projects. Review project proposal or plan to determine the time frame and procedures needed for accomplishing the project, including the requested resources and limitations to completing the project as planned.
- Interview, hire and terminate in coordination with Human Resources and according to company policies.
- Train, assist and remove barriers that may block associates from reaching the company goals. Interact and coordinate activities with other groups within the company.
- Track employee hours, discipline, and time off via Workday and Team Sense.
- Perform duties of Distribution Associates, as required.
- Other duties as assigned.
- High School Diploma or equivalent and 3‑5 years related distribution experience in a leadership position, preferred.
- Strongly demonstrated knowledge of commonly used concepts, practices, and procedures within the distribution process, including WMS (Manhattan a plus).
- Demonstrated ability to read, write and speak English fluently (Spanish bilingual preferred); ability to match numbers/letters.
- Strong verbal and written skills utilizing appropriate demeanor, proper grammar/spelling, and respectful tone to communicate clearly and effectively; professional phone demeanor.
- Intermediate computer skills in Microsoft Office (Word and Excel), WMS and email.
- Ability to manage, motivate, problem solve and communicate in a team‑oriented environment.
- Strong planning, organizational, communication and interpersonal skills; detail orientedli>
- Ability to handle multiple priorities is essential.
- Proven track record of stability and dependability in the workplace.
- Understanding of Lean Principles – lean processes, 6S, standard work and process audits is a plus.
- Physical requirements:
Sit/stand and work on a computer for long periods of time. - On distribution floor:
Able to operate lift equipment up to a height of 40 feet, as assigned; use RF scanner or WMS workstation; lift and carry up to 50 lbs regularly; push/pull up to 75 lbs; stand/walk on concrete surface for 8+ hours per day with regular bending, reaching, and crouching; climb ladders up to 12 feet (where applicable); go up and down stairs and work at heights on the mezzanine (where applicable).
Lawrence, MA Distribution Center Only Pay Range: $74,635.00 - $96,300.00 - $ Annual (actual base pay varies by experience, time in role, internal equity, geographic location, and more).
BenefitsNew Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401(k). We also proudly offer a slate of more nontraditional perks – online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally.
You’ll also enjoy a yearly $1,000…
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