Assistant Manager

Overview

Assistant Manager 17680 at Dhanani Group Inc. Burger King franchise with upward mobility. The company is growing and focuses on customer satisfaction and career opportunities for employees.

• Develop Servant Leaders – puts your people and restaurant first, not yourself
• Create Memorable Experiences – deliver a service experience that encourages guests to return
• Administration – balance high-quality employee and guest experience with achieving financial goals
• Welcome new team members and provide training needed to do their job
• Lead inspiring team huddles that motivate and inform the team
• Ensure ongoing training and coaching for team members
• Build the capability of shift supervisors and prepare them for the next level
• Consistently thank the team and celebrate success
• Actively coach brand service behaviors – train, observe, provide feedback and celebrate
• Monitor speed of service to meet guest expectations
• Maintain a welcoming and clean restaurant
• Ensure product quality and operational standards are consistently delivered
• Partner with the Restaurant General Manager to create action plans to improve guest metrics
• Review sales and scheduling to meet Quality, Service and Cleanliness (QSC)
• Ensure accuracy of daily numbers, cash handling, and HACCP logs
• Review inventory efficiencies to create product orders
• Evaluate and implement cost controls
• Monitor people charts and production planning and adjust as needed
• Create and monitor schedules and manage onboarding for new team members
• Implement action plans to address employee needs and operational assessments

• Must have a high school diploma or equivalent
• Minimum of 1-2 years supervisory experience
• Excellent guest service skills required
• Ability to work in a fast-paced environment
• Ability to communicate effectively with guests and team members
• Ability to resolve issues in compliance with Burger King standards
• Ability to keep employees motivated, resolve conflicts, and make hard decisions
• Available to work all shifts; open, close, weekends and holidays

• Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors
• Burger King emergency fund provides short-term financial assistance to employees in hardship
• Discount program with various consumer discounts
• Provider finder/cost estimation tool for in-network providers
• Wellness program with points redeemable for wellness-related items
• Prego-nancy planning tool for fertility tracking and milestones

The Company reserves the right to conduct a background check, and employment may be conditioned on satisfactory results.

We are an equal opportunity employer.

• Mid-Senior level

• Full-time

• Other

• Food and Beverage Services