Receptionist, Administrative​/Clerical

Client Service Professional / Receptionist

At H&R Block, we believe in the power of people helping people. Our mission is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We strive to continuously improve our business and have committed to a long‑term transformation plan known as Block Next—a multi‑year roadmap focused on innovation, client experience, and sustainable growth.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients in a way that fits their preferences.
• Help ensure all client needs have been met during service whether in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (desirable).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Proficient with Microsoft Office and general computer skills.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, Employee Stock Purchase Plan (subject to eligibility).
• Additional resources available in the H&R Block benefits portal.

Not Applicable

Full‑time

Administrative

Retail

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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