College Success Advisor- Lawrence and Wayne

The College Success Advisor will provide holistic student support services, intrusive academic advising and outreach to new students. The incumbent will guide students through the entire on-boarding, enrollment and advisement process which includes but is not limited to areas such as admissions, career counseling, financial aid, academic planning, academic advising, and class scheduling. The incumbent will respond to alerts for at-risk students provided by college staff and work closely with college resources including counseling, disability services, and testing as support mechanisms.

This position will serve as a mentor and coach throughout the academic tenure of assigned student, supporting them from enrollment to graduation (in collaboration with faculty advisors upon the student’s completion of select benchmarks). This position will also serve as point person for information regarding registration and advising support services for students at teaching locations in Wayne County, including the TCAT-Crump Campus.

This position is located at the Lawrence Campus, with regular travel to the Bevis Education Center or other teaching locations. This position could possibly transition to 100% College Success Advisor dependent upon Clifton Campus operational needs.

• Assist students in the completion of on-boarding, application, and admissions to the college.
• Serve as a primary academic advisor, coach and mentor for a caseload of students.
• Assist students with career exploration and choice of academic major.
• Assist students in developing Academic Plans for timely completion that include appropriate interventions at crucial junctures.
• Assist students in accessing resources for academic, financial and/or personal support, coordinating with college personnel to resolve personal and financial issues that are barriers to student success.
• Maintain detailed records of student interactions and assure accurate tracking of individual student interventions and outcomes for at risk students.
• Maintain a flexible schedule for student advisement appointments in-person or virtual.
• Collaborate with faculty and staff on the delivery of support components.
• Assist students/faculty advisors with completing Admissions, Financial Aid requirements and SAP Appeals.
• Promote visibility of the College Success Advisor.
• Collaborate on individual student success strategies with faculty advisors.
• Participate in specialized training.
• Maintain currency of advising information in electronic and print publications.
• Support the Director of First Year Experience in assuring the development of individual academic plans and monitoring student progress toward completion.
• Monitor curricular changes and the impact of changes on students’ completion goals.
• Assist the Director of First Year Experience with developing and carrying out an effective data-informed retention plan for students most at risk of not completing their program of study.
• Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

• Support institutional initiatives through committee participation.
• Support FYE and Enrollment Services activities within the region.
• Assist with college-wide events, student engagement efforts, and other related responsibilities.
• Perform other duties as assigned.
• Identify and recommend course offerings to support students’ timely degree completion.

• Bachelor’s degree
• Student Services and/or teaching experience
• Experience in academic or career counseling

• Master’s degree
• Academic Advising Experience
• Post-secondary experience

• Abili…