Patient Center Scheduling Coordinator

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Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care!

Under general supervision of a licensed provider, the Patient Center Scheduling Coordinator must be detail oriented with excellent phone call diction and outstanding customer service skills. We are seeking motivated individuals who can problem‑solve and multitask in a fast‑paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This is a full‑time, benefited position at Summit Spine & Joint Centers that reports to the Scheduling Supervisor.

The primary location will be the Administrative Building in Lawrenceville, GA.

• Maintaining vocal composure, answering and directing calls to respective departments
• Scheduling/rescheduling patients depending on need, availability and urgency
• Informing callers about our providers, service and practice locations
• Assist and navigate patients to the correct facilities using mapping resources
• Updating patient information on electronic medical records system
• Translate and assist patients by addressing needs
• Following all company policies on patient services standards

• Must be personable and detail oriented as a representative of the practice while callers rely on proper information
• Excellent verbal and written skills for proper documentation of encounters
• Work well under pressure in a fast‑paced environment
• Bilingual candidates encouraged

• Background in using EMR software preferred
• 1 Year Of Call Center Experience Preferred
• 1+ years’ experience in healthcare preferred

Entry level

Full-time

Administrative

Medical Practices