Administrative Assistant

Admin Support Associate II – Property Tax Department

The Admin Support Associate II plays a vital role in the Payment Processing Center, supporting the property tax department by managing incoming mail, processing payments, and maintaining accurate records. This position is responsible for collecting property ad valorem taxes, fees, and special assessments, administering homestead exemptions, and providing exceptional support to internal departments and external customers.

• Receive, review, and distribute mail and payments within the Payment Processing Center.
• Scan, key, and update payment information and other documents as needed.
• Collect property taxes, fees, and special assessments; administer homestead exemptions.
• Respond to inquiries regarding tax issues in person, via email, and over the phone.
• Maintain daily records of receivables and organize files related to the tax/tag department.
• Prepare correspondence and reports for internal use and external customers.
• Monitor inventory of office supplies and ensure adequate stock.
• Support other administrative tasks and duties as assigned.

• High School Diploma or G.E.D.
• At least two years of data entry or related experience, or an equivalent combination of education and experience.

• Experience in property tax administration.
• Exceptional verbal and written communication skills.
• Proficiency in Microsoft Excel and Outlook.

• Strong computer skills and familiarity with office software applications.
• Basic math proficiency.
• Ability to maintain accurate records and files.
• Detail-oriented, organized, and able to manage multiple tasks efficiently.

• Associate

• Contract

• Administrative

• Government Administration