Product Manager

Position Summary

The Product Manager is responsible for collaborating with cross-functional teams to streamline product and account servicing development. A successful candidate must be action oriented, analytical and have the ability to identify process breaks and persuade stakeholders of recommended solutions.

• Determines stakeholder needs and requests by scoping, analyzing or troubleshooting complex business problems.
• Scopes present and long term services by reviewing business practices, compliance requirements and system specifications to enhance the overall business performance.
• Provides factual recommendations to appropriate stakeholder to reduce costs, limit losses, and improve efficiency.
• Assesses market competition by comparing USAuto's products and services to competitors.
• Provides information to executives, SMEs, and end-users by preparing short-term and long-term product forecasts, special reports, and analyses; as well as answering questions and requests.
• Assesses product market data by collaborating with SMEs and evaluating product performance results.
• Executes new products by analyzing proposed product or system requirements while managing deployment schedules.
• Introduces and markets new products by developing time-integrated plans with sales, servicing, marketing, compliance and all other applicable business units.
• Completes operational requirements by scheduling, assigning employees; and following up on the results of the deployment.
• Maintains a professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
• Performs other duties assigned.

• Bachelors Degree in Business Administration, Process Improvement or related field
• 4 - 6 years of project management, business analysis or operational support experience.
• 1 – 3 years of experience leading large projects and system conversions.
• Excellent grasp of Data Entry, Data Analysis, and Microsoft products (e.g., Excel)
• Exceptional attention to detail and accuracy, professional attitude, including strong organization and time management skills.
• Excellent communication (verbal and written) with the ability to interact with all employee levels including business associates and executive management.