Federal Study - Residence
Listed on 2026-10-09
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Title:
Federal Work Study - Residence Life
Location:
Georgia Gwinnett College
Regular/Temporary:
Temporary
Full/Part Time:
Part-Time
Job
About UsSince our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.
As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.
In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.
Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.
Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.
Job SummaryThe Student Housing Office is looking for an outgoing and reliable student to help manage the front desk of our office. As a federal work study student assistant, the student in this position will be the first point of contact for visitors/future residents, our residents, and parents plus other GGC employees. This student needs to represent the mission of our office with a professional demeanor at all times.
The student holding this position reports to the Housing Assignment Coordinator of Student Housing.
- Perform reception duties
- Conduct residence hall tours as required
- Solve resident/parent issues via phone, email and in person
- Help plan and execute events
- Assist professional staff with tasks and projects
- Perform other duties as assigned
- Must have a Federal Work Study award.
- Must be currently enrolled in a minimum of 6 credit hours, and if living in Student Housing, must currently be enrolled in 12 credit hours.
- Must be in good academic standing and maintain good academic standing for the duration of employment.
- Must be in good conduct standing with Georgia Gwinnett College and maintain good conduct for the duration of employment.
- Able to handle confidential information.
- Strong analytical and customer service skills and the ability to prioritize effectively.
- Excellent verbal and written communication skills.
- Ability to professionally interact with families and professional staff members.
- Applicant must demonstrate a working knowledge of Microsoft Office products.
- Customer service skills that include the ability to interact with prospective residents and parents on the telephone in a polite and conversational manner.
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).