Student Assistant - Access Services​/GGC Library

Overview

Job Title:

Student Assistant - Access Services/GGC Library

Location:

Georgia Gwinnett College

Regular/Temporary:
Temporary

Full/Part Time:
Part-Time

Job

Georgia Gwinnett College Library’s mission is to support the institutional goals of the College by serving the information and research needs of its students, faculty, and staff. The library also serves as a resource center for the Gwinnett County community.

The mission of the Georgia Gwinnett College Library is to support the institutional goals of the College by serving the information and research needs of its students, faculty, and staff. The library also serves as a resource center for the Gwinnett County community. Our Student Assistants play an integral role in helping us achieve this mission.

• Performs various circulation activities (checking library materials in and out, renewals, etc.)
• Assists patrons in locating library materials using Library of Congress classification system
• Assists patrons in using library equipment such as: computers, copiers, scanners, and printers
• Answers incoming phone calls at the GGC Library Circulation Desk
• Answers walk-up questions from library patrons; directs patrons to other staff/departments as needed
• Assists with basic reference inquiries
• Sorts and shelves library materials
• Monitors security gate alarms and library entrance
• Assists in maintaining the appearance of the library, keeping it neat and orderly
• Participates in collection maintenance activities
• Submits help desk tickets for troubleshooting library equipment
• Cleans library computers and equipment
• Performs related work as required
• Work hours - Student Assistants may work up to 25 hours per week (work schedule will be based on library's needs and student's class schedule) with a minimum of ten hours per week. The library has a wide range of hours to cover, and the hours are subject to change. Currently, the library is open:
  Monday – Thursday 7:30am to 8:30pm, Friday 7:30am – 6:00pm. Work shifts will include nights and/or weekends. Student Assistants do not work holidays, spring break, when the campus is closed for inclement weather or another situation where the campus is closed. Students may work reduced hours during intersession when classes are not in session. Library is open fewer hours during Summer semester.

• Ability to work evenings and weekends.
• Must be currently enrolled in a minimum of 6.0 credit hours at Georgia Gwinnett College in the current semester.
• Must be in good academic standing and maintain good academic standing for the duration of employment.
• Must be in good conduct standing with the Georgia Gwinnett College; maintain good conduct for the duration of employment.
• Excellent verbal and written communication skills.
• Ability to serve a diverse college community with courtesy and professionalism.
• Customer service orientation.
• Strong organizational and time management skills.
• Basic knowledge of Windows environment, Microsoft Office, and Web browsers.
• Capacity to learn and perform library procedures.
• Able to assist with basic Reference and Information Commons inquiries.
• Accuracy and attention to detail.
• Ability to work productively as a member of a team.
• Must be able to handle confidential information.

Previous customer service and/or library work experience

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://(Use the "Apply for this Job" box below)..

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Hiring is contingent…