Federal Financial Aid Eligibility Coordinator

Job Title:

Federal Financial Aid Eligibility Coordinator

Location:

Georgia Gwinnett College
Regular/Temporary:
Regular
Full/Part Time:
Full-Time
Job

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well‑being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work‑life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260‑acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

The Federal Financial Aid Eligibility Coordinator has the primary responsibility for the verification and administers the SAP Appeal program by accepting, processing, and responding to student appeals. The Federal Financial Aid Eligibility Coordinator evaluates financial aid applications for eligibility and evaluates aid packages while ensuring the institution is compliant with federal, state, and institutional regulations and policies. Works in conjunction with Shared Services Center (SSC).

The Federal Financial Aid Eligibility Coordinator plays a key role in fostering a positive work environment with the expectation of continuous improvement and first‑class customer service. The incumbent participates in divisional activities as a member of the Enrollment Management Services Division. Collaborative and team‑oriented skills with a commitment to student success are essential attributes for the individual in this position.

• Conducts direct communication to students and/or parents needed during the verification of applicant data. Notifies applicants of additional documents needed. Submits documentation to SSC to resolve any conflicting information.
• Works collaboratively with the Assistant Director of Processing and the Assistant Director of Compliance to serve as a liaison with Campus Logic to develop new or alter existing forms. Troubleshoot and open tickets with the Campus Logic helpdesk.
• Provides documentation to SSC to resolve all SAR C Flag, unofficial ISIRs and other eligibility issues. Evaluates all citizenship documentation and makes a determination of eligibility. Coordinates the submission of documents through the DHS SAVE system.
• Administers the SAP Appeal program by accepting, processing and responding to student appeal inquiries. Preparing and presenting appeals to the SAP Appeals Committee and notifying students of the appeal status. Engage campus partners to…