IT Service Desk Lead — Quality & Ops; Onsite
Job in
Lawrenceville, Gwinnett County, Georgia, 30243, USA
Listed on 2026-01-12
Listing for:
Infojini Inc
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst, HelpDesk/Support
Job Description & How to Apply Below
A leading IT service provider is seeking an IT Service Desk Lead to ensure quality service delivery at their Lawrenceville, Georgia office. The ideal candidate will have a Bachelor’s Degree and nearly a decade of IT experience with at least five years in management. Responsibilities include monitoring support activities, managing customer satisfaction surveys, and providing strategic insights into IT operations over a contract term of 6-12 months.
Strong communication and management skills are essential.
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