Student Assistant - Classroom Technology

Job Title: Student Assistant
- Classroom Technology

Location: Georgia Gwinnett College

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job : 304701

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

The Student Assistant
- Classroom Technology supports classroom and conference/meeting technologies and digital signage. The position provides level 1 support for the hardware and software found in classrooms and conference rooms. The position also supports the hardware and software for digital signage. Level 1 support includes conducting preventative maintenance, responding to incidents and service requests, organizing, and maintaining equipment inventory, assisting with technology upgrades, and conducting minor equipment installations or repairs.

• Respond to incidents and service requests to support hardware (primarily audio-visual) and software in spaces across campus.
• Conduct regular preventative maintenance checks of classrooms, conference rooms, and digital signage.
• Assist with organization and maintenance of equipment inventory.
• Install or repair equipment as needed.
• Support audio-visual upgrade projects.
• Collaborate with full-time Information Technology staff to troubleshoot and document technology issues.
• Participate in professional development activities designed to improve technological skills and professional skills such as communication, customer service, and time management.

• Must be enrolled a minimum of 6 credits at Georgia Gwinnett College.
• Must be in and maintain good academic standing for the duration of employment.
• Must be in and maintain good conduct standing with Georgia Gwinnett College for the duration of employment
• Demonstrated ability to communicate clearly and concisely in written and verbal situations.
• Familiarity with common software applications such as Microsoft Word, Microsoft PowerPoint, and Microsoft Excel.
• Familiarity with common web conferencing technologies such as Zoom and Microsoft Teams.
• Ability to lift up to 25 lbs.
• Ability to assist with moving equipment.
• Demonstrated time management skills.
• Demonstrated customer service skills.
• Demonstrated problem solving skills.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for…