Sr It Systems Admin

• Job Identification 1000108
• Posting Date 10/15/2026, 06:15 PM
• Locations 800 Hi Hope Road, Lawrenceville, GA, 30043, US (On-site)
• Job Type Full-Time Merit
• Grade C45(1)
• FLSA Exempt
• Minimum Salary $85,300.80
• Maximum Salary $

Incumbents are responsible for Countywide or large Departmental systems. Incumbents may serve as a project manager and coordinate projects between end-users and the IT Department and performs complex information technology work within the Department of Information Technology. This position is a grade C451.

ESSENTIAL DUTIES
:

- Develops and maintains a comprehensive understanding of assigned public safety applications, including system architecture, functionality, dependencies, integrations, and operational workflows.

- Serves as the primary technical liaison with third-party software, coordinating support requests, troubleshooting activities, product updates, and resolution of system-related issues.

- Investigates application errors, unexpected system behavior, and performance concerns by reviewing logs, analyzing system processes, examining configurations, and identifying potential causes.

- Utilizes SQL queries to retrieve, analyze, and validate application data, investigate reported issues, and assist with troubleshooting and reporting needs while maintaining data integrity.

- Develops, modifies, and executes Power Shell and Python scripts, and uses other automation tools to assist with troubleshooting, data collection, system monitoring, and routine administrative activities.

- Coordinates and validates vendor-provided application updates, patches, configuration changes, and software enhancements, including testing functionality and identifying potential impacts to existing operations.

- Works with public safety personnel and departmental stakeholders to understand operational workflows, investigate reported concerns, identify technical requirements, and evaluate potential solutions.

- Analyzes and troubleshoots data exchanges, interfaces, and integrations between public safety applications and external systems, coordinating with vendors and internal technical teams to resolve communication or data processing issues.

- Maintains detailed documentation of application configurations, system dependencies, vendor support procedures, and technical processes to facilitate efficient troubleshooting and continuity of support.

- Evaluates vendor-recommended solutions, proposed system modifications, and application enhancements to determine technical feasibility, operational impact, compatibility, and alignment with public safety business requirements.

Training and Experience (positions in this class require):

Bachelor’s Degree in a related field and five years of progressively responsible, professional level analyst and systems experience in a large scale Information Technology environment; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing Requirements (positions in this class require):

Valid Driver’s License from state of residency.

Knowledge (position requirements at entry):

• Advanced database management principles;
• Database management principles;
• Application configuration;
• Applicable programming principles and/or languages;
• System Development Life Cycle;
• Project management principles;
• Application development processes and tools;
• Analytical methods.

Skills (position requirements at entry):

• Prioritizing and assigning work;
• Utilizing and managing databases;
• Evaluating hardware and software applications;
• Coding, testing and debugging programs;
• Installing, configuring and troubleshooting technological platforms, systems, and networks;
• Utilizing and managing databases;
• Developing, installing, and configuring technological platforms, networks, and systems;
• Utilizing and managing databases;
• Operating computers and related software applications;
• Analyzing processes, information, and data;
• Managing projects;
• Identifying, researching, and resolving complex technical issues;
• Documenting procedures;
• Communicating technical information to a non-technical audience;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Three Public Speaking Duties

- Communicates technical issues, system functionality, and proposed solutions during meetings with public safety personnel,…