Field Service Technician | Lawrenceville, GA

Field Service Technician | Lawrenceville, GA

Join to apply for the Field Service Technician | Lawrenceville, GA role at Bermex

About The Team
At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading.

Bermex is always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.

About The Role

The Field Service Technician reports to the Project Manager s position plays a key role in completing service orders, which may include delivering notices, finding meters, reading meters and miscellaneous tasks necessary for the utility billing department. This position requires a high degree of driving, excellent time management, and exceptional flexibility day to day.

Salary Transparency:
Pay for this position is at $17/hour.

Location:
Must live within 20 miles of Lawrenceville.

What You’ll Do

• Meter maintenance:
  Remove inactive meters, locating curb valves, discontinue services, and conduct safety inspections including detection of gas leaks or theft investigations
• Complete assigned duties in the required time frame for cycle readings
• Assign sequence numbers to new services
• Rearrange meter reading routes as necessary
• Read meters on a daily and/or special basis, typically on a customer’s premises for service bills
• Evaluate unsafe conditions; may need to clean out meter boxes
• Use electric, gas, water meter reading devices
• Use printed materials such as service orders, maps, manuals, and computer printouts
• Read meters in various environmental conditions
• Extensively walk and stand for much of the workday
• Walk for long distances (occasionally up to 20 miles per day) in various weather conditions
• Exert physical force moving objects (routinely 10 lbs, up to an occasional 50 lbs)

• Customer communication:
  Refer all consumer complaints to the appropriate authorities
• May provide general information about the meter services to customers, when applicable
• Use telephones, tablets, and/or computers to communicate

Other duties as assigned.

About You

Must haves

• Education:
  
  None. Must be 18 years of age or older
• Experience:
  
  No experience necessary. Employees will be trained. Must possess a valid driver’s license.

Nice to haves

• Education:
  
  High School Diploma or GED
• Experience:
  
  Experience in meter reading or working in outdoor conditions; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors

Your Skills

• Ability to multi-task, and work independently and as a team
• Exceptional flexibility in daily routines and route scheduling
• Adequate time management skills to finish daily meter maintenance
• Excellent communication skills, comfortable interacting with management and customers
• Ability to interact with unhappy or negative customers in a professional manner
• Excellent attention to detail for problem solving
• Ability to walk long distances and prepare for weather conditions accordingly

Disclaimer This role involves independent outdoor work, walking long distances, and adherence to varying schedules. It may require compliance with drug/alcohol testing where applicable.

Benefits

Health and Safety:
Group health plans including medical/prescription, dental, vision and other coverage options; company paid life insurance, AD&D, short and long term disability;
Flexible Spending Accounts or Health Savings Account with company match; EAP for all employees and eligible family members.

Retirement:
Automatic enrollment in ESOP; 401(k) with company match.

PTO Plans (after 90 days for full-time employees):
Paid Vacation, Paid Holidays, Paid Sick Time (availability varies by location).

Pertaining Perks:
Company vehicle for driver-based positions; gas card (if applicable); company phone or mobile allowance (if applicable); boot allowance; daily per diem for travel-based positions.

Where We Work
Employees begin at the local office to pick up their company vehicle, equipment, and daily assignments. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, disability, protected Veteran status, or any other characteristic protected by law. Reasonable accommodation requests can be sent to  See 41 CFR 60-1.35(c) for pay confidentiality guidelines.

Company: ACRT, Inc.