Support Engineer

Overview

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Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries. Our product portfolio includes water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as monitoring and control systems. The company’s solutions help customers improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Solenis is headquartered in Wilmington, Delaware, with 69 manufacturing facilities and a team of more than 16,100 professionals in 130 countries. We are a 2024 US Best Managed Company, recognized fouryears in a row. For more information, please visit

• Provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment.
• Collaborate with sales management to develop and execute chemical programs and keep stakeholders informed about account activities through weekly reporting.
• Manage inventory to maintain oversight and accountability.
• Conduct necessary testing at the account to verify the safety and efficacy of treatment programs.
• Proactively engage in the event of issues at customer sites, address concerns, and collaborate with sales management and customer teams to devise corrective strategies.
• Apply data analysis to evaluate program performance and support ongoing improvements.
• Collaborate with and support process owners in a factory environment to proactively lead and implement continuous improvements.

• B.S. in Science or Engineering (preferred)
• 1-3 years industry experience (pulp & paper or water treatment preferred)
• Documented results in process improvements and solving complex technical problems
• Project management experience
• Strong relationship-building and communication skills (written and oral) with multiple organizational levels
• Ability to learn new concepts/technology and apply them
• Ability to work with autonomy
• Valid Driver’s License and acceptable Motor Vehicle Record
• Solid mechanical and electrical aptitude and skills
• Proficiency in MS Office programs (Word, Excel, PowerPoint)

• Competitive health + wellness benefit plan
• Continuous professional development with opportunities for growth
• Paid time off, 3 floating holidays and separate sick days
• Competitive salary, incentive plan and annual merit increases
• 401(k) plan with match
• Company vehicle

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. We offer competitive compensation, comprehensive benefits (medical, dental, vision & 401K), and opportunities for professional growth and development. If you are interested in working for a world-class company and solving complex challenges, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at

The expected compensation range for this position is between $75,900.00 and $ plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

Employment details:
Full-time, Information Technology role within Chemical Manufacturing industry.

Note:

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