IT Operations Technician

Overview

IT Operations Technician role at Epic Hosting. This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Learn more about the team at

Join to apply for the IT Operations Technician role at Epic
.

Epic is located just outside Madison, Wisconsin, a growing tech market with a strong emphasis on career development and work-life balance.

• Monitor the hosting infrastructure stack and respond swiftly to issues across the environment.
• Utilize investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex problems in networking, hardware, virtualization, and presentation layers.
• Coordinate with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.
• Collaborate with team members to support operations and ensure reliability of Epic Hosting services.

• Relocation to the Madison, WI area (reimbursed)
• A history of academic and professional success
• Exceptional interpersonal, communication, initiative, and leadership abilities
• Available to work second or third shift hours
• Eligibility to work in the U.S. without sponsorship
• COVID-19 vaccination

• Knowledge of Internet networking protocols and tools like TCP/IP, ping, and trace route
• Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
• CompTIA+, CCNA, Network+, or Linux+ certification
• Knowledge of VMware

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Computer Networking and Information Technology & Services

We offer comprehensive benefits to support health and career growth, merit-based compensation with annual raises and bonuses, stock grants, and global healthcare. Epic is an Equal Opportunity Employer; diversity, equity, and inclusion are core to our principles. See the full non-discrimination statement at