Security Operations Technician

Join to apply for the Security Operations Technician role at Epic
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This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions.

You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions. Learn more about the team at Epic Hosting.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career. Your merit-based compensation will reflect the impact of your work, and you’ll be eligible for annual raises and bonuses, as well as stock grants. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride.

As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement in EEO.

• Following policies and procedures and escalating when policies or procedures are not followed
• Escalating potential security incidents and providing relevant information
• Meeting all security responsibilities defined in policies and procedures

• Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
• Familiarity with log analysis, monitoring and system/network auditing or experience working in a security operations center
• Security certifications are a plus such as:
  • SANS/GIAC: GSEC
  • ISC2: SSCP
  • EC-Council: ECSA
  • CompTIA:
    Security+
• Knowledge of a scripting language such as Power Shell
• Exposure and/or experience with access management, Active Directory, and physical security
• Familiarity with SIEM, MFA, and ITIL tools
• Relocation to the Madison, WI area (reimbursed)
• Eligibility to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shift
• COVID-19 vaccination

• Entry level

• Full-time

• Information Technology

• Computer Networking, Computer and Network Security, and Information Technology & Services