SaaS Support Engineer – Customer-Focused Troubleshooter
Listed on 2026-10-16
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IT/Tech
IT Support, Technical Support
CDM Smith Inc. is seeking a technically savvy SaaS Technical Support Analyst to join our team. You will act as a trusted product expert, troubleshooting and resolving customer issues while collaborating with Product, Engineering, Sales, and Customer Success to drive adoption and retention.
You will also contribute to knowledge base content, customer training, and communicating product enhancements. Domestic/international travel up to 10% may be required as part of the role.
As a SaaS Support Engineer – Customer-Focused Troubleshooter, you will play an important part at Trinnex in Lawton, OK, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 79..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the SaaS Support Engineer – Customer-Focused Troubleshooter role in the description above.
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