Information Technology Specialist

Working Title Information Technology Specialist

This position will provide a range of computing management activities and will support staff at the Center on Children, Families and the Law ( CCFL ) and the Public Policy Center ( PPC ). This includes: server maintenance (web and data); developing and maintaining computing security and continuity of operations; tracking and projecting need for computing assets; monitoring backup and redundancies;

supporting users; creating and maintaining computing process and asset documentation; researching and consulting on a variety of tools to address needs; supervising student workers; working with endpoint management software to deploy operating systems and applications; and event support.

• Associate's degree plus three (3) year' IT experience including providing end-user support (desktop and networked servers) in a large computing environment is required; equivalent education/experience will be considered.
• Demonstrated experience with desktop/application virtualization technologies
• Familiarity with the configuration and deployment of Windows software and OS in large computing and networked environment
• Excellent communication skills
• Ability to manage sensitive data
• Knowledge of customer service practices; and project management experience.

US citizenship is required due to national security and access to sensitive data sets.

• Ideal candidate will have a Bachelor's degree or equivalent education and experience.
• Providing end-user support (desktop and networked servers) in a large computing environment.
• Familiarity with Mac OS X and Linux.
• Demonstrated experience with audio-visual equipment and troubleshooting video conferences.

Posted Salary $52,000/yr. minimum