General Supply Specialist

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See below for important information regarding this job.

• Responsible for ensuring quality, investigating and reconciling customer complaints, and customer satisfaction.
• Investigates and reconciles inventory records and performs complex research to resolve discrepancies.
• Acts as a team leader, managing and deploying personnel, including managing resources during off-duty hours.
• Conducts studies on various distribution center operations, such as delivery performance and receipt processing.
• Provides technical advice and assistance to operational personnel in receiving, warehousing, and transportation.
• Operates material handling equipment (like forklifts) and various manual or automated equipment (like computers and scanners).
• Performs other duties as assigned.

• Must be a U.S. citizen
• Tour of Duty:
  Set Schedule
• Security Requirements:
  Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA):
  Non-Exempt
• Selective Service Requirement:
  Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment
  
  Incentives:
  
  Not Authorized
• Bargaining Unit Status:
  Yes
• Selectees are required to have a REAL  other acceptable identification documents to access certain federal facilities. See https://(Use the "Apply for this Job" box below). more information.
• Pre-Employment Physical:
  Required
• This position and any future selections from this announcement may be used to fill various shifts located within DLA Distribution Oklahoma City
• Mission Essential:
  This is a Mission Essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.
• Must be able to obtain and maintain a valid Material Handling Equipment (MHE) license.
• Must be able to obtain and maintain licenses and/or certifications required by the installation, federal, state, and local laws.

• Specialized
  
  Experience:
  
  One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-09 level, applicants must possess one year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems in the Federal service, military, or private sector.
  
  Applicants must meet eligibility requirements including time‑in‑grade (General Schedule (GS) positions only), time‑after‑competitive appointment, minimum qualifications, and any other regulatory requirements by the cut‑off/closing date of the announcement. Creditable specialized experience includes:
  • Resolves complex problems by interpreting data, developing findings, and justifying conclusions to support mission objectives.
  • Performs analysis of surveillance reports by applying analytical techniques to measure workloads, map workflows, and develop corrective action plans improving compliance and efficiency.
  • Experience with supply chain operations and readiness, analyzing effective execution of distribution operations, including inventory control, requisition fulfillment, and transportation logistics, to maintain supply chain integrity.
• Education Substitution:
  Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See  If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess:
  • GS-09:
    Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
  • Combination:
    Combinations of successfully completed post‑high school education and experience may be used to meet total qualification requirements for grade…