Teller, Customer Service​/HelpDesk

About The Role

Come join the Layton Main Branch Teller Team, located at 12 South Main Street in Layton, UT! This position is the ‘frontline’ of the bank and plays a fundamental role in achieving our customer satisfaction in the day‑to‑day processes at the branch. Prior cash handling experience and excellent customer service skills are preferred for this position, as well as the applicant being comfortable making dozens of transactions daily and communicating with various customers.

• Conduct customer financial transactions within time limits and established guidelines (deposits, withdrawals, check cashing, loan payments, sales of official checks & money orders, and other duties as assigned)
• Balance accurately and maintain cash limits of drawer on a daily basis
• Take an active role in branch programs by greeting all customers, learning their names and meeting their banking needs by introducing new products and services (credit cards, savings bonds, etc.)
• Go the ‘extra mile’ to build trust relationships, customer loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent loss
• Resolve customer issues and provide relevant assistance
• Regular and predictable attendance is an essential function of this job

• High School Diploma or GED
• Prior Cash Handling Experience

First Community Bank of Utah will conduct a credit and background screening as part of the pre‑hire process.

• (Full Time) Monday - Friday 8:15am - 5:15pm

• Excellent communication and time management skills
• Customer satisfaction – courtesy, tact and diplomacy are essential elements of the job
• Basic PC knowledge
• Attention to detail and mathematical skills

While performing the duties of this job, the employee will work primarily in an office environment. The noise level in the work environment is usually moderate.

When performing the duties of this job, the employee is often required to sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to stand; walk; and lift or reach with hands and arms. The employee may also be required to stand for extended lengths of time and interact with persons face‑to‑face.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6–8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this job include:
Required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include:
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit‑Sharing plans, short and long‑term disability benefits, education and training benefits, and discounts on banking products and services.

We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time…