Technical Support Specialist – Layton, UT; Part-Time
Listed on 2026-01-01
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IT/Tech
IT Support
Technical Support Specialist – Layton, UT (Part-Time)
Join to apply for the Technical Support Specialist – Layton, UT (Part-Time) role at ES3 - Engineering and Software System Solutions, Inc.
Position OverviewES3 is hiring Technical Support Specialists to join our IT Help Desk team. This role offers hands‑on experience supporting a wide range of computer, network, and communication systems in a dynamic engineering environment. You’ll work directly with end‑users across multiple ES3 locations, gaining exposure to modern technologies and professional IT workflows.
Position Highlights- Support Windows, Mac, and Linux client operating systems and hardware
- Assist / support O365 applications (Outlook, Teams, Word, Excel, PowerPoint, etc.)
- Monitor and respond to antivirus and malware alerts
- Provide support for VPN and ZTNA applications
- Adobe Acrobat, Engineering Applications and Software, Internal ERP System
- Work with virtual machine hosts and clients
- Troubleshot and support VOIP communications and web‑enabled conferencing systems
- Maintain and support print services across the organization
- Collaborate with over 200 engineers, scientists, and technicians across ES3’s facilities
- Coordinate resolution of help desk tickets and elevate complex issues to senior IT staff
- Operate from a private office in a modern work facility with access to current technologies
- Participate in limited travel opportunities as needed
- Demonstrated educational path in IT, Information Systems, or Software Development
- Ability to work either morning (6:30–11:30 AM) or afternoon (12:30–5:30 PM), Monday–Friday
- Previous help desk or customer service experience
- IT‑related education, certifications, or training
- Must be a U.S. Citizen
- Must be able to participate in a background investigation and qualify for a U.S. Government Security Clearance
- Effective communication and a positive disposition with staff at all levels
- Openness to learning new technologies
- Flexibility in adapting to changing priorities
- Strong work ethic, integrity, and motivation for excellence
- Respect for confidentiality and sensitive information
- Dependability and reliability
- Attention to detail and strong organizational skills
- Competitive paid‑time‑off (PTO) accrual
- Dollar‑for‑dollar employer matching 401(k) contribution up to 6%, plus up to 2% profit sharing
ES3 is an engineering firm with a purposeful mission: to improve the performance, maintenance, and supply of mission‑critical and safety‑of‑flight aerospace systems. We aim to reduce hazardous exposures for aviation maintenance crews and minimize the environmental impact of aerospace operations and production processes. Our corporate culture promotes camaraderie, excellence, and effectiveness. Each ES3 location works hard to maintain a secure, healthy, family‑friendly, and cooperative work environment.
Joining ES3 means becoming part of a team that values your contributions and supports your professional growth.
Seniority level: Entry level
Employment type: Part‑time
Job function: Information Technology
Industries: Defense and Space Manufacturing
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