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IT Help Desk Support Specialist

Job in Layton, Davis County, Utah, 84040, USA
Listing for: Computing Concepts Inc
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Desktop Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 IT Help Desk Support Specialist

Computing Concepts Inc is seeking an IT Service Desk Agent to be the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. You will deliver exceptional customer service, troubleshoot issues, and document resolutions in the ticketing system.

The role requires strong communication, multitasking, and the ability to escalate when needed. You will help improve processes and ensure high first-contact resolution while maintaining

This is an excellent position to take on the 24/7 IT Help Desk Support Specialist role at Computing Concepts Inc.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the 24/7 IT Help Desk Support Specialist role in the description above.

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