General Manager

General Manager

Join to apply for the General Manager role at EōS Fitness
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EōS Fitness is bold, upbeat, and motivating. In our fitness routines and our work environment, we rise to a challenge and handle it head on. Our core purpose is to create loyal, lifelong fans and exercise practitioners. We live by our core values:
Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, and Fight Hard To Win.

Develop a team that delivers exceptional customer experience and hits business objectives.

• Hiring, training, scheduling, and supervising staff, including Assistant General Managers and Fitness Consultants.
• Communicate goals, expectations, and procedures to staff, ensuring everyone understands their roles.
• Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign‑ups.
• Provide constructive feedback to staff on performance, highlighting strengths and areas for improvement.
• Ensure high‑quality customer service by addressing member concerns or complaints, managing inquiries, and resolving issues promptly.
• Engage with members in a friendly, approachable manner, actively listening to their needs and providing clear responses.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members to ensure safety.

• 2 years of sales management experience.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels.
• Strong detail orientation, systematic problem‑solving, and good time‑management and record‑keeping skills.
• Excellent MS Office skills.
• Embraces our core values.

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting, move throughout club floors and rooms, and communicate with employees, members, and the public.
• Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports.
• Ability to bend routinely and lift more than 40 lbs.

$58,656—$105,000 USD

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise.
• Employee referral program.
• Daily pay offered—access funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, employee assistance program, and pet insurance.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

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