PRODUCE​/DEPT LEADER

PRODUCE/DEPT LEADER at Kroger Mountain View Foods

Job Description

Implement all company and division policies to achieve maximum sales and profits in the produce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company policies.
• Be alert and assist in store security.
• Be perceptive and handle customer complaints.
• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel.
• Proper indoctrination of all department employees; ensure they can read scales and prices correctly.
• Provide adequate knowledge and training of price marking, ensuring proper customer courtesy and productivity.
• Supervise all aspects of salad bar operations.
• Discuss with store manager the most efficient and practical working schedules of full- and part-time employees for maximum efficiency.
• Maintain personable, clean and neat appearance of departmental people, ensuring they are properly uniformed and identified.
• Maintain good communication with all store personnel.
• Plan, organize, direct, and control the activities of the produce department, and may take charge of store operations in the absence of the store manager.
• Direct the receiving, storing, pricing, and merchandising of all produce products.
• Assure adequate stock and supplies by proper ordering to maintain optimum inventory levels.
• Maintain and submit required records and reports and use them effectively.
• Maintain effective housekeeping in all areas: clean and/or defrost cases, clean floors, keep a clean cooler and preparation area, maintain proper disposal of waste and materials.
• Keep adequate supplies on hand: bags, pricing and marking equipment, etc.
• Analyze continuously all aspects of the produce department and periodically make changes or provide recommendations to the store manager.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Demonstrate aptitude to manage people and organize workloads.
• Perform all duties as assigned by the store manager and/or supervisor.
• Ability to work cooperatively in a high‑paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Willingness to be flexible and work mornings, afternoons, evenings, nights, weekends, and holidays as needed.
• Understanding of all key components of department operations (managing people, merchandising, computer‑assisted ordering, inventory management, shrink control, customer service, labor scheduling, expense control).
• Working knowledge of produce preparation and general store operations.
• Effective communication skills with employees, customers, and supervisors.
• Ability to make intelligent decisions quickly and handle stressful situations calmly.
• Effective written and oral communication skills.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Knowledge of production, merchandising, and customer service related to merchandise sales.

• Produce work experience or similar experience in food preparation.
• Past work record reflects dependability and integrity.

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout the region. As part of the Kroger family of companies, we take pride in diverse teams passionate about food and people.

• Comprehensive benefits, including health, dental, vision, and prescription coverage.
• Flexible scheduling with paid time off, holiday and sick pay.
• Employee Assistance Program and financial tools and coaching.
• Associate discounts on purchases.
• Up to $21,000 tuition reimbursement.
• Potential for growth via training programs and career pathways.

Mid‑Senior level

Full‑time

Management and Manufacturing;
Dairy Product Manufacturing