Field Service Technician - Traveling

Intermountain Electronics (IE) delivers dependable and effective critical power and process infrastructure and mission critical systems to virtually every industrial sector in North America. We provide custom-engineered, packaged equipment to industrial markets. We specialize in designing, manufacturing, automating and testing power distribution equipment for OEM, mission critical, oil and gas and mining industries. Reporting directly to the National Service Manager, we are currently seeking a Traveling -
Field Service Technician (Electrical) for our Western Region.

You will love the challenge, interesting and varied work, and endless opportunities, but most importantly you will love working with a team of fun loving, driven, and generous go getters that take deep personal pride in being part of a family that is building the infrastructure that powers the world.

Job Title: Field Service Technician

Position Summary: The Field Service Technician will report directly to the Regional Service Manager, providing deployment inspections, start-up, emergency service, preventative maintenance, and warranty services as well resolution of quality defects, client punch lists, commissioning tasks and provide effective on-site support and technical assistance for IE products and equipment.

Core

Schedule:

Monday - Friday 7:00 am - 3:30 pm

Travel &

Work Location:

This is a home-based position requiring approximately 80% travel to customer sites throughout the assigned region and other locations as needed. Employees may reside anywhere within the assigned region, provided they live within one hour of a major or international airport
. Unlike traditional hybrid positions, this role involves extensive travel and on-site fieldwork, with limited work performed from home.

• Competitive salary
• PTO (Paid Time Off)
• Paid Holidays (10)
• Medical and Dental Plans
• Teladoc 24/7/365 Access to U.S. Board Certified doctors
• Employee Assistance Program
• Company Paid Life Insurance
• Supplemental Vision, Life, STD & LTD Insurance
• 401K
  - Company match up to 6% of base salary.
• Health Savings Account (HSA) with available company match up to $2000 based on family size.
• Paid Parental Leave
• Company Vehicle Use

• Installation, repair, and testing of field equipment, in accordance with customer’s or manufacturer's
• Diagnose and repair electrical/mechanical/controls equipment malfunctions and warranty repairs. Use a variety
• Perform assembly/modifications and overall quality defect resolution on all IE products and equipment. Driven
• May occasionally travel to support areas throughout the country and possibly overseas.
• Completion of receiving Inspections with internal Regional Managers, subcontractors, and customers to protect
• Assess Warranty claims and works Regional Manger to understand the validity of such claims with regards to
• Performs preventative maintenance programs for an assortment of electrical/mechanical equipment to ensure
• Ensures adherence to document processes for all work performed, including the nature of the problem, the steps taken to resolve the problem, and the parts used in order to create professional service reports.
• Response to client calls, emails and texts is a critical priority and should be responded to without hesitation.
• Maintain, inspect, and care for IE tools, equipment, and vehicles, - tool inventory completed monthly, vehicle inspection bi-weekly and monthly expense reports all due to the RSM on time.
• Adheres to all safety regulations and procedures onsite. This includes wearing personal protective equipment

• Communicates effectively with customers and internal team to understand their needs and provide them…