Tech Services Scheduler​/Planner

Tech Services Scheduler/Planner – Wells Enterprises – Le Mars, IA

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Responsible for planning, scheduling, coordinating and assigning work for Tech Services teams. Ensures on‑time completion, efficient resource use, and quality of work order data. Drives reliability concepts through PM creation and upkeep.

• Reviews, organizes, and coordinates all incoming non‑emergent work orders. Reviews for start and completion dates, work type, scope, priority, and estimates of man‑hours.
• Uploads employee work schedule into Viziya utilizing input from maintenance supervisors. Compares labor force to forecasted work demand and machine availability as well as material needs to develop a forecasted work schedule.
• Monitors actual vs estimated labor hours on work orders and makes adjustments as needed. Provides feedback to supervisors on appropriate staffing levels and work schedules.
• Provides forecasted work schedule and collaborates with operations, maintenance and reliability teams to review and approve a work schedule for the following week.
• Conducts daily qualification of all completed work orders. Edits data and provides constructive feedback to technicians to improve efficiency and quality of the work order data. Makes recommendations to supervisors and managers on potential areas of improvement.
• Plans schedules and prepares detailed repair type work orders, including materials, skilled labor, work plan, and asset availability.
• Participates in continuous improvement efforts to develop and enhance PMs and continually improve PM frequencies, reference techniques, and optimization of the work order scheduling, assignment, and overall flow.
• Responsible for establishing and resetting daily priorities of work to ensure prompt completion and adherence to schedules.
• Plans and organizes regular equipment preventative and predictive maintenance functions for all fluid utilities assets and coordinates with Operations to manage annuals/REOs for production‑based equipment.
• Creates and enhances PM reference procedures, provides training on these documents, creates parts lists and kits for PMs, and works with purchasing and inventory groups to keep required items on hand.

• Associate’s Degree in Engineering or related field preferred. CMRP Certification preferred. 2 years experience in a technical manufacturing field or total 5 years experience in industrial maintenance environment.
• Proficient with Oracle EAM, Viziya, and MS Windows products such as Excel and Word. Previous experience with project management/scheduling preferred.
• Strong knowledge of maintenance tech work responsibilities (electrical, hydraulic, pneumatic, mechanical). Advanced knowledge of EAM and Viziya operations. Good working knowledge of materials ordering processes and appropriate materials for work area. Advanced CMMS knowledge and blueprint reading skills.
• Exceptional computer software skills (Excel, Word, Oracle EAM). Excellent communication, leadership, and multi‑tasking abilities. Strong interpersonal skills with emphasis on customer service, negotiation, and conflict resolution.
• Ability to lead by example, work collaboratively cross‑functionally, prioritize multiple projects, and manage time effectively during rapid change.
• Reports to Sr. Manager SICP Engineering. Direct Reports: N/A. Indirect Reports: N/A.

What We Offer:

At Wells, we’re proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual incentive bonus based on Company performance.

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• Food and Beverage Manufacturing

Wells Enterprises is an EEO/AA employer M/F/Vet/Dis.

Wells Enterprises, Inc. is the largest privately held ice cream manufacturer in the United States. Founded in 1913 by Fred H. Wells and run by the Wells family for generations, the company is an independent operating company of the Ferrero Group, one of the global leaders in sweet, packaged foods.

Wells produces more than 200 million gallons of ice cream per year and distributes products in all 50 states. Wells manufactures its signature brand Blue Bunny®, lower‑calorie Halo Top®, the iconic Bomb Pop®, and Blue Ribbon Classics®.

Wells employs nearly 4,000 ice cream aficionados across the country. The company is headquartered in Le Mars, Iowa, where Wells has made Le Mars the “Ice Cream Capital of the World” as the largest manufacturer of ice cream in one location. Wells operates two manufacturing plants in Le Mars, Iowa, a manufacturing plant in Dunkirk, New York, and a manufacturing facility in Henderson, Nevada.

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