Annuity Unit - Disbursement Specialist

American National is seeking a detail-oriented Disbursement Specialist to support our Annuity Operations team. In this role, you will review, validate, and process annuity distribution requests while ensuring accuracy, regulatory compliance, and timely completion. The ideal candidate thrives in a fast-paced environment, enjoys working with detailed financial transactions, and can confidently communicate with customers, agents, and internal business partners through phone and email interactions.

• Review and process annuity distribution requests, ensuring completeness, accuracy, and compliance with company procedures.
• Process a variety of annuity transactions, including:
  • Full and partial surrenders
  • Systematic withdrawals
  • Outgoing 1035 exchanges
  • Fixed and interest-only distributions
• Communicate with policy owners, financial professionals, and internal departments via phone and email to resolve questions, obtain missing information, and provide updates regarding pending transactions.
• Review documentation and transaction requests for fraud prevention and risk mitigation.
• Apply knowledge of annuity taxation and distribution requirements to ensure proper processing and reporting.
• Maintain knowledge of federal and state withholding requirements and applicable IRS regulations.
• Support processing involving:
  • Traditional and Roth IRAs
  • 401(k), 457, and pension-related annuity distributions
  • Required Minimum Distributions (RMDs)
  • 72(t) distributions
  • Transfers and rollovers
  • Inherited IRAs
  • Spousal distributions
• Accurately enter, validate, and maintain transaction data within multiple administrative systems.
• Partner with team members and internal stakeholders to meet service expectations and processing deadlines.
• Review, verify, and process time-sensitive New York Regulation 60 transactions in accordance with company policies, compliance requirements, and regulatory guidelines.

• High school diploma or equivalent.
• 2-4 years of relevant professional experience.
• Strong attention to detail and commitment to accuracy.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.

• 2-3 years of insurance, annuity, banking, or financial services experience.
• Experience processing financial transactions, withdrawals, disbursements, transfers, or related account activity.
• Working knowledge of basic accounting principles, banking procedures, or financial operations.
• Experience handling customer inquiries through both phone and email communication.

You'll play a critical role in helping customers access their annuity funds accurately and efficiently while contributing to a team focused on service, compliance, and operational excellence.

Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.

This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National.

American National offers a comprehensive benefits package supporting employees’ health, financial security, and well‑being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are…