Assistant Store Director - League , TX

Position: Assistant Store Director - League City, TX

League City, TX, United States

Job Info

• Job Identification 661865
• Job Category Retail, Store Ops
• Posting Date 12/09/2025, 09:17 PM
• Apply Before 12/14/2025, 09:17 PM
• Job Schedule Full time
• Locations 2951 MARINA BAY DR, LEAGUE CITY, TX, 77573, US
• Banner Randalls

Job Description

• Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast, friendly service.
• Assist Store Director with overall Customer Satisfaction Index (CSI) and resolve customer concerns.
• Engage in suggestive selling and other sales techniques via phone, intercom, and direct interaction.
• Answer incoming calls and resolve customer complaints promptly and appropriately.

DUTIES AND RESPONSIBILITIES Customer Service & Engagement

• Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast, friendly service.
• Assist Store Director with overall Customer Satisfaction Index (CSI) and resolve customer concerns.
• Engage in suggestive selling and other sales techniques via phone, intercom, and direct interaction.
• Answer incoming calls and resolve customer complaints promptly and appropriately.

Store Operations & Sales

• Support total store operations, including implementing company and division merchandising, operating, and sales initiatives.
• Drive sales, achieve gross profit goals, and manage expenses.
• Assist with planning daily operations, monitoring production processes, and ensuring profitability.
• Communicate with Operations Specialists to execute sales promotions and division programs.

Leadership & Communication

• Communicate company goals, objectives, policies, and procedures to department managers and employees.
• Ensure compliance across all departments and set clear store expectations.
• Conduct weekly meetings with department managers to review ads, sales plans, and promotions.
• Act as alternate meeting leader in Store Director’s absence.

Compliance & Safety

• Implement and enforce company safety and health initiatives.
• Maintain integrity in food safety and sanitation practices across all departments.
• Ensure compliance with Food Safety, HIPAA, COBC, Meat Grinding Logs, Texas Workplace Benefits, and other state/company requirements.
• Maintain proper code dating for all products and ensure compliance with employment laws, scheduling policies, payroll guidelines, and record retention.

Personnel Management

• Assist with staffing, recruiting, hiring, and training.
• Evaluate employee performance and support decisions on promotions, terminations, and disciplinary actions.
• Identify training needs for key employees and ensure completion.
• Resolve employee relations issues with HR guidance and maintain positive morale.
• Safeguard confidentiality of employee and company information.

Financial & Inventory Control

• Oversee cash handling, accounting of sales, and safeguarding company assets.
• Control shrink and manage inventory levels per division guidelines.
• Develop operating budgets and control store expenses.
• Prepare sales and inventory reports; conduct physical inventories every 4 weeks.
• Understand and analyze reports including P&L, S&P, invoices, and other store metrics.

Store Conditions & Merchandising

• Maintain store conditions, product quality, rotation, labeling standards, and code date compliance.
• Conduct daily inspections and coach employees on improvements.
• Ensure merchandise is correctly priced, displayed, and shelves are clean and organized.
• Recommend equipment repairs or improvements to Store Director.

Community & Vendor Relations

• Build positive community relations and maintain communication with vendors, manufacturers, and corporate personnel.
• Monitor market conditions, trends, and competitor activities.

Technical & Administrative

• Operate related equipment (pallet jack, hand truck, safety cutters, Sterilox machine).
• Perform receiving duties: break down loads, verify orders, inspect quality, and rotate stock.
• Maintain proper product temperatures and comply with labeling laws.
• Use computer software and electronic ordering systems; basic knowledge of Excel, Word, PowerPoint, and email required.

General

• Perform all duties safely, accurately, and with integrity.
• Treat all employees with courtesy, dignity, and respect.
• Complete other necessary and required duties as…