Bay Colony Dairy - Customer Service Rep - Part time

Customer Service Representative

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

Key responsibilities include:

• Stocking:
  Stocks and rotates items as needed
• Assists with inventory control; loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Builds, stocks, maintains, and takes down store displays
• Performs the duties of Customer Service Assistant as needed

Customer Service:
Provides superior customer service

Sales:
Merchandises product effectively

Food Safety / Sanitation:
Cleans and sanitizes sales floor, display cases, prep areas, and equipment

Additional department-specific responsibilities include:

• Beauty:
  Knowledge of beauty and cosmetic aids
• Drugstore / General Merchandise:
  Prepares tags and signs as needed
• Grocery:
  Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Texas Backyard:
  Passion for outdoors
• Entertainment:
  Knowledge in the audio / video field

Qualifications &

Key Requirements:

• Age Requirement: 18+
• Work Experience:
  
  Knowledge/Skills/Abilities
• Strong customer service skills
  - Required
• Communication and interpersonal skills
  - Required
• Reading and writing skills
  - Required
• Planning and organizing skills
  - Required
• Education:
  
  HS Diploma or GED (or equivalent) - Required

Physical Demands &

Working Conditions:

Function in a fast-paced, retail environment, in detailed and precise tasks

Work with Customers, staying attentive to their needs

Perform the following, based on your Department: