Onsite Compliance and Administration Operations Manager; Crystal Falls

Job Details:

Job Location:

Leander, TX 78641, Position Type:
Full Time, Salary Range: $26.00 - $29.00 Hourly, Job Category: ELVONS

Role:
Onsite Compliance & Administration Operations Manager

Location:

Leander, TX

Community:
Crystal Falls

Pay Range: $26.00 - 29.00 per hour

Job Type: Full Time

Real Manage Elevated Onsite is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division. The Real Manage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities.

Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

Integrity:
We always do the right thing.

Respect:
For our customers, employees, and company; mutual respect is the cornerstone for every Real Manage relationship.

Selflessness:
More than teamwork; we are part of something special and much larger than any of us.

Personal Relationships:
We are a professional services company; people do business with people they like.

Always Improving:
Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real Manage, we are always getting better.

Join Real Manage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Crystal Falls is a residential community located in Leander, Texas, set among the scenic Texas Hill Country just north of Austin. Spanning approximately 3,000 acres, the community includes more than 3,600 homes across ten neighborhoods. The community is supported by a dedicated HOA management and maintenance team, along with a Lifestyle Coordinator and a calendar of community events that provide opportunities for residents to connect.

Residents can enjoy two amenity centers, Quarry Park and The Grotto, featuring swimming pools, plays capes, and picnic areas. Quarry Park offers a junior Olympic swimming pool, children’s water features, a stocked fishing pond, an 18-hole disc golf course, and a multipurpose soccer field. The Grotto provides a relaxing setting with waterfalls, underwater seating, barbecue grills, a covered pavilion, and a sand volleyball court.

Additional recreational opportunities include tennis, miles of walking trails, neighborhood parks, and an 18-hole public golf course with a clubhouse and restaurant.

The Onsite Compliance & Administration Operations Manager conducts community inspections, documents and tracks violations, processes ARC/ACC submissions and applies association governing documents while communicating effectively with homeowners and staff.

• Oversee daily compliance operations, including inspections, violation notices, follow-up, and architectural application processing
• Ensure community standards are applied consistently and compliance activities follow the association’s governing documents and established procedures
• Manage compliance deadlines and coordinate unresolved violations for further action by the Community Association Manager, appropriate committee, or Board
• Address escalated homeowner questions and disputed violations, referring matters requiring formal decisions to the appropriate authority
• Prepare reports on violation activity, outstanding cases, and…