Operations Manager- Telecom

Apply for the Operations Manager‑ Telecom role at B Robinson Inc
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Grid source is a growing provider of telecommunications infrastructure and fulfillment services. We specialize in fiber optic network construction, last-mile installation, splicing, and maintenance across commercial, government, and residential markets. Our footprint spans across the country, anchored by offices and operational hubs in the Carolinas, Florida, Louisiana, and Texas. Our team is dedicated to delivering operational excellence, safety, and innovation in a high‑growth industry.

The Operations Manager is responsible for overseeing all field operations and execution of revenue‑producing telecommunications infrastructure projects across all company locations (Austin and San Antonio). This role ensures projects are delivered safely, on time, within budget, and in compliance with customer, regulatory, and company standards and will report to the Sr. Director of Business Operations.

• Assist with all operational aspects of customer project execution.
• Ensure financial performance of projects meets or exceeds revenue, cost, and gross margin targets.
• Maintain high standards for workmanship quality, safety, compliance, and documentation.
• Build and maintain strong relationships with customers, vendors, employees, and the community.
• Oversee scheduling and allocation of labor, equipment, vehicles, and materials to maximize efficiency.
• Ensure compliance with OSHA, NECS, EPA, electrical codes, and all applicable laws and regulations.
• Manage fleet, equipment, and asset protection, including maintenance, replacement planning, and rental controls.
• Lead employee hiring, training, development, performance management, and workforce planning within authorized headcount.
• Provide accurate cost estimates and operational input to support business development and bidding activities.
• Serve as a key member of the senior management team and promote cross‑department collaboration.

• Direct and manage all Operations personnel and daily activities.
• Hire within approved headcount; recommend promotions, discipline, and compensation changes.
• Approve non‑capital purchases, subcontractor work orders, and project‑related expenditures per policy.
• Negotiate pricing, change orders, and project terms within established guidelines (contracts require GM approval).
• Enforce Operations policies and procedures consistent with company standards.

Combination of office, warehouse, and outdoor job sites with variable conditions. Standard business hours with flexibility for extended or weekend work as required, and travel as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear.

This is a full‑time position.

• 5+ years in telecommunications infrastructure construction.
• 3+ years in management, senior or upper‑level experience preferred.
• High School diploma or equivalent.
• Coursework or degree in Construction Management, Project Management, Engineering, or Business.
• Strong leadership, communication, and decision‑making skills.
• Expertise in telecommunications construction methods, codes, and regulations.
• Financial acumen, including budgeting, cost control, and productivity metrics.
• Ability to manage multiple projects simultaneously and meet aggressive deadlines.
• Proficiency with standard business and industry software systems.

• Health, dental, vision insurance.
• 401(k).
• Paid time off and holidays.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Seniority level: Director
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Telecommunications