Retail Assistant Store Manager

Overview

Retail Assistant Store Manager - $16.00 to $20.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $6.28 per hour on top of your hourly rate.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment. You will analyze store financial statements to ensure financial goals are met and commit to the company s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The position offers an hourly wage plus commission based on productivity and a bonus based on store performance.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including cash drawer and merchandise handling, following procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet First Cash standards and review loan qualification and buying processes for value and integrity.
• Complete assigned tasks and training for self-development; communicate store mission and profit objectives clearly to employees.
• Remain up-to-date on product knowledge and act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties for extended periods; standing, stooping, walking, climbing, pushing, pulling, lifting up to 50 pounds.
• Demonstrated ability to supervise others; ability to work with firearms and become firearms certified.
• Minimum Age: 18 years old;
  High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as needed; flexible retail schedule including weekends and holidays; 40+ hours per week.
• Computer literate; able to operate POS systems and office machines; strong multi-tasking and organizational skills.
• Cash handling experience; analytical skills; ability to work independently with minimal supervision; excellent work ethic and business sense.
• Bilingual applicants are encouraged to apply.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Most stores open 9AM to 6PM; many stores closed on Sundays.
• Earned Wage Access program available on the second day of employment (up to 50% of wages, up to 7x per payroll cycle).
• Vacation: 1 week after 6 months, 2 weeks after 1 year, 3 weeks after 5 years; PTO/Vacation adjusted per state/local requirements.
• 8 hours sick/personal after 6 months; 16 hours each anniversary (years 2-5); 24 hours after year 5.
• Employee discounts from first day; tuition reimbursement up to $2,000 per year; access to 10,000+ discounts via First Cash Perks.
• Auto-enrollment in 401k after 6 months; access to Pet Insurance.

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission based on gross profit of personal performance. Details provided during interview.

Payrates will not be below applicable local minimum wage requirements. Arbitration agreement may apply. First Cash is an Equal Opportunity Employer (EEO).

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