Customer Service/Sales
Listed on 2026-01-02
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Retail
Retail Sales -
Sales
Retail Sales
Job Description
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. They greet, qualify, recommend, and close every customer in their department, and handle basics in adjacent departments. Associates maintain the in-stock condition of assigned areas, ensuring it is clean, shop‑able, and safe.
Each associate is responsible for providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards or unsafe conditions, and reporting conditions to the Manager on Duty. They work cooperatively with their Department Supervisor and other associates in their department and across other departments.
- Building Materials
- Electrical
- Flooring
- Garden
- Hardware
- Kitchen & Bath
- Lumber
- Millwork
- Paint
- Plumbing
- Tool Rental
- Department Sales
- Lead Generator
- Pro Account Sales
- Sales Specialist
- Special Services
- Customer Order Specialist
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