Fitness Trainer

Reports to: General Manager (GM) / Assistant Manager (AM)

Department: Club Operations

Duties and Responsibilities:

• Fully proficient in performing the role as detailed in the PF Trainer Playbook and PFU.
• Available to train members during all PE@PF small group training sessions.
• Stay proficient on Planet Fitness mobile app content and workout tracking abilities.
• Design individual exercise programs for each member based on their experience, medical background, and personal goals. These programs must be safe, effective, and appropriate for the specific members.
• Submit training programs and workout logs to the GM for review as needed.
• Inspect all equipment for possible malfunction or damage and report findings to the GM or AM.
  • Perform general equipment maintenance such as guide rod lubrication and inspection of cables, belts, pads, and other parts.
• Log and upkeep training session, schedule, and attendance data into club management software.
• Track and record PE@PF success metrics. Monitor the club floor to ensure members are using equipment correctly, following club policy, and receive assistance.
• Deliver daily trainer key contributions:
  • Engage with members to drive loyalty to the PE@PF program. The trainer should be motivational, inspirational, and provide continuous encouragement.
  • Support members in achieving their individual goals.
  • Promote the program to members. When a session is not booked, trainers walk the floor and greet members they have not met, identify those who need help, and recommend they sign up for free training sessions.
  • Educate about Team Player understanding of the PE@PF program. Teach Team Players about the different sessions offered and encourage them to communicate this information to members. Generate excitement for the program with the Team and members to increase PE@PF usage.
• Monitor and maintain club cleanliness and atmosphere.
• Assist front desk operations as needed, including use of point of sale.
• Communicate with members professionally while creating a high level of member service.
• Assist GM and represent our company at community events and other outreach activities.

Qualifications:

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• Must maintain an active Personal Training Certification and must start the Trainer recertification process 1 month prior to expiration.
• Uncertified Team Players will be given the opportunity to complete a Trainer Certification of their choice within the first 30 days of employment. A Bachelor’s degree in exercise science or kinesiology may be accepted in lieu of a Trainer Certification.
• CPR/AED certification required. Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of employment.
• Proven ability to lead, encourage, develop, and supervise the work of others.
• Familiar with Excel’s mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.
• Demonstrate the ability, confidence, and leadership to run a successful small group session with members.
• Great communication skills with internal and external customers.
• Must be team-oriented, motivated, and well-organized.
• Ability to think critically and evaluate solutions to problems proactively.
• Must have the ability to handle sensitive and confidential information.

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones as well as standard custodial equipment such as cleaning chemicals, floor scrubbers, and vacuums. The noise level in the club environment may be loud on a regular basis. This position also will frequently pick up dumbbells, weight plates, and other exercise equipment daily.

Physical Demands:

• Regularly required to talk or hear.
• Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
• Must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds.
• Specific vision…